What is the impact on your bottom line if you increase billable hours by 10%?
Increasing billable hours can be done by accurately recording all time spent on a matter, AND by freeing up time through business efficiencies. Legal Rapport can help with both.
Increase billable hours
Legal Rapport can treat your mobile and home phones as extensions to your integral telecoms system, thus recording every clients calling time no matter where you are. Every minute can be attributed to the client's billable account
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Improve business efficiency
An instant messaging service can be integrated into the telecoms solution which allows an employee already on a call to view another call or message coming through to their extension. They are then able to make a conscious decision about which call they wish to prioritise. The message can only be viewed internally by the desired recipient and is therefore secure and measured.
Faxes and emails can be made available on the system and emails can be communicated via a voicemail option.Whilst a practitioner is on a particular call they can also view the client's balance and thus address monies owed on the call if need be.
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